Easy returns & transparent refunds for a worry-free shopping experience 💎
1. Return Eligibility
You may request a return within 24 hours of receiving your order if the item is damaged, defective, or incorrect.
2. Conditions for Return
Items must be unused, in original packaging, and in the same condition as received.
3. Non-Returnable Items
Opened, used, or personal care items cannot be returned due to hygiene reasons. Sale items may also be non-returnable.
4. How to Request a Return
Contact us via WhatsApp or email with your order details and issue.
Request via WhatsApp
5. Refund Process
Approved refunds are processed within 5–10 business days after inspection of the returned item.
6. Refund Method
Refunds will be issued via the original payment method. For Cash on Delivery orders, refunds may be processed via bank transfer or store credit.
7. Shipping Costs
Return shipping charges may apply unless the product is defective or incorrect.
8. Contact Us
📧 support@smttrader.com
📞 +92 314 4345405
🌐 www.smttrader.com
