Cancellation Policy
Simple, transparent & customer-friendly policy for SMT World
🕒 Order Cancellation Window
You can cancel your order within 6 hours of placing it, before dispatch.
🚚 After Shipment
Once your order is shipped, cancellation is not possible. You may request a return instead.
📩 How to Cancel
Contact us immediately via WhatsApp or Email with your order details.
Cancel via WhatsApp
💳 Refund Policy
Approved cancellations are refunded within 5–10 business days via original payment method.
❌ Non-Cancellable Orders
Custom items, sale items, and shipped orders cannot be cancelled.
