Privacy Policy

Privacy Policy

SMT Store, We value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services in Pakistan.

1. Information We Collect

When you visit or shop on SMT Store, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Details related to your debit/credit card, bank account, or digital wallets (collected securely via payment gateways; we do not store your card details).
  • Order Information: Products purchased, order history, and delivery preferences.
  • Technical Information: IP address, browser type, device information, and cookies for improving user experience.

2. How We Use Your Information

We use your information for:

  • Processing and delivering your orders.
  • Communicating order updates, promotions, and offers.
  • Improving website performance, security, and customer experience.
  • Complying with legal and regulatory requirements in Pakistan.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers (e.g., courier companies, payment processors).
  • Legal Authorities, if required by law or to protect against fraud.
  • Business Transfers in case of mergers or acquisitions.

4. Data Security

We use industry-standard security measures (SSL encryption, firewalls, secure payment gateways) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies to:

  • Keep you logged in.
  • Remember your shopping cart.
  • Analyze traffic and improve services.
    You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

As a user in Pakistan, you have the right to:

  • Access and review your personal information.
  • Request correction or deletion of data (except where retention is required by law).
  • Opt out of marketing communications at any time.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of these third parties.

8. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: support@smttrader.com
📞 Phone/WhatsApp: +92314-4345405
🏢 Business Address: House #1, St.36 Ram Nagar Dev Smajh Road  Lahore, 54000, PK